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Business Operations Coordinator - Data Centers
CAN05: CCS-Charlotte, 5900 Northwoods Business Parkway, Charlotte, NC, 28269 USA
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Job Overview
The Business Operations Coordinator supports the data center (DC) team by executing operational processes and assisting with daily management tasks to ensure high-quality service delivery and exceptional customer experience. Reporting to the Business Operations Supervisor, the coordinator works closely with Business Operations Generalists, master schedulers, and project managers to help maintain smooth operations, accurate records, and compliance with Carrier policies.
Key Responsibilities
- Assist in the creation of cases and jobs, and help with work order dispatching in coordination with the team and supervisor.
- Support adherence to project schedules and participate in tracking progress and completion of tasks.
- Help ensure accurate purchasing, Procard usage, parts ordering, goods receipt, and invoice processing following Carrier standard work and policies.
- Maintain financial documentation, including cost syncing, clearing accounts, Procard matching, and cost transfers under supervisor guidance.
- Assist with submitting and managing credit requests, invoice cancellations, proforma requests, and taxable VISA reconciliation.
- Support the billing process, including invoicing completed billable jobs and claiming warranty jobs.
- Participate in compliance activities related to COI, safety requirements, internal/external audits, revenue-driven controls, and internal policies.
- Follow procedures for scrap metals and other regulated materials as directed by the supervisor.
- Contribute to the team's adherence to standard work, operational cadence, and daily management KPIs.
- Assist in project reviews and collaborate with project managers, generalists, and master schedulers to ensure successful outcomes.
- Provide backup support for the master scheduler as needed.
- Help manage the team’s schedules and ensure continuous support to DC customers.
- Monitor performance metrics and report trends, risks, and areas for improvement to the supervisor.
Required Qualifications
- Bachelor’s degree with 2+ years of experience in scheduling, operations, or project coordination; Associates Degree with 4+ years’ of experience in scheduling, operations, or project coordination or a High School Diploma or GED and 6+ years’ experience in scheduling, operations, or project coordination.
Preferred Qualifications
- Experience supporting teams or working within a team environment.
- Knowledge of enterprise software (Salesforce, ServiceMax, SAP S/4Hana, etc.)
- Strong organizational and time-management skills, with the ability to manage multiple priorities.
- Excellent communication and collaboration skills.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 27 March 2026Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
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