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Radius Unit

Technical Lead

Gurgaon, India
Job ID 30141934 Job Category Aftermarket & Service
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Country:

India

Location:

IFFCO Tower, 7th Floor, Plot No.3, Sector-32, Gurgaon - 122001 (Haryana), India

Role: Techincal Lead- Service Sales/ Chiller Audit

Location: Gurgaon, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This role will Resolve moderately complex inquiries, collects and analyzes customer data to determine customer trends, and makes recommendations for the update of procedures to improve Customer Service processes. Escalates complex issues to management.

Key Responsibilities:

  • Hands on Experience on Chillers and associated accessories.

  • Conducting Health Audits of Chiller and Plant room.

  • Preparing Inspection Report/Audit Report of Plant Room and Low side.

  • Coordinating with Sales colleagues for Recapture/ SR potential.

  • Generating SR/ Recapture offers.

  • Willingness to travel regularly throughout the assigned territory.

  • Ability to work in teams.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Make yourself a priority with flexible schedules, parental leave

  • Drive forward your career through professional development opportunities

  • Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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